Croydon-based Cleankill completed the purchase of Good Riddance Pest Control on 30th November 2018.
Founded in 2002 by Howard Taffs, Good Riddance Pest Control provides commercial and domestic pest control services in and around Bristol, Bath and Weston-Super-Mare.
Mr Taffs approached Cleankill when he decided to retire. Commenting on the decision, he said:
Cleankill Pest Control was named Croydon’s ‘Best Employer’ at the 2018 Croydon Business Excellence Awards. In addition, the company was also Commended in the category for ‘Best SME’
Commenting on the award, Managing Director Paul Bates said: “We are extremely pleased to have been recognied as a great employer. When Cleankill was setup it was with an ethos of being a good, proactive place to work that provides excellent customer service. To have this acknowledged at the Croydon Business Excellence Awards means a lot to us.
Cleankill is warning people not to tackle wasp nests this year as the dry weather has resulted in extra-large nests and more wasps surviving than usual.
Cleankill received a record number of call-outs for wasp problems in London and the South-east during July, and August is set to be busy as well. Last year, because of the wet weather, there were fewer calls than usual.
Cleankill Pest Control stepped in to help the local 11th Purley Scout Group after a van hire company informed them at the last minute that they could no longer supply one of the vans required for the annual Scout Camp.
Recently, one of our technicians, Martin Colyer, came across an unusual problem at a flat in Cricklewood. He had been called to the flat to deal with an infestation of carpet beetles but when he arrived, he found something very different – weevils.
During a recent conversation with the owners of a very successful restaurant chain in the South-East of England, it became clear they were disappointed one of our reports had been cited by the Environmental Health Officer (EHO) as a reason for downgrading their hygiene rating in one restaurant from a four to a two.
We work with facility managers across the country, providing expert advice and first-rate, efficient pest control solutions. Once a facility manager has used us, we often find they stay with us because, although we don’t offer a budget service, we do offer a quality of service that is second to none.
Cleankill Pest Control now has a bird on the payroll to help meet the demand from clients wanting natural methods of pest control.
Since six-year-old Luna the Harris Hawk joined the firm a few months ago her handler and Pest Control Technician Alan Day has been out and about getting her used to traffic noise and other unfamiliar sounds.
While Luna has been undergoing her own training, Alan has been studying for a professional Falconry qualification through LANTRA.
I had some very bad experiences with customer service recently and I did have an entire blog drafted in my mind about the importance of putting the customer first but then we had some great news. In fact, we have had three pieces of great news in the last couple of weeks and so the customer service blog will have to wait until next month. Be assured, though, I will be venting my spleen in due course.
Cleankill Pest Control’s Managing Director Paul Bates is now on the Advisory Panel for ARMA – The Association of Residential Management Agents.